How can I provide feedback?

We truly value your feedback!

To share your thoughts on our services or these help pages, simply click on the ‘Submit a request’ button located at the top right corner of the page.

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You can also locate this button at the bottom of the Help Centre homepage:

When you click the ‘Submit a request’ button, the Help menu will open, allowing you to choose from various topics. To continue, select ‘I have a different question’.

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Next, you'll be directed to a contact form where you can provide your comments, feedback, or suggestions for improvement.

We are committed to delivering an outstanding customer experience. Our dedicated Customer Service Agents are available to assist you from 8am to 1am via Email and Live Chat / 10am to 10pm for Phone Support.

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