We are always delighted to welcome our valuable players back with open arms. However, there are a few considerations before reopening an account:
Should you wish to reopen your account after a 'Timeout' period
No action is required from your part. The account will be automatically restored once the timeout period concludes.
If you previously had a 'Self-Exclusion' and the designated period has passed
We must speak with you on the phone before considering reopening your account.
If none of the above apply
You can contact us via email or phone, and we will process your request promptly.
We eagerly await your return!
We are committed to delivering an outstanding customer experience. Our dedicated Customer Service Agents are available to assist you from 8am to 1am via Email and Live Chat / 10am to 10pm for Phone Support.
- Email: support@mrgreen.co.uk
- Live Chat: Experience our swift and efficient Live Chat tool
- Phone: 020 4538 2929