Why do I have to provide documents?

To ensure the protection of your financial and personal information, we are required to verify your
identity by requesting the relevant documents from you.

This process adheres to the regulatory guidelines and our own stringent security procedures.

Occasionally, we may need to request documents more than once, but our helpful Customer
Service team will be here to guide you through the process. 

We are committed to delivering an outstanding customer experience. Our dedicated Customer Service Agents are available to assist you from 8am to 1am via Email and Live Chat / 10am to 10pm for Phone Support.

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