For ID
We kindly request a photo of your passport or driver's license.
For Proof of Address
Please provide a bank statement or utility bill dated within the last 3 months.
In the Event of Marriage or a Name Change
We will require a copy of the Marriage Certificate or Change of name Deed Poll document.
Capture a clear photo of the document with your phone, ensuring all four corners are visible.
- Click here to upload your ID and your Proof of Address.
- Click here for any supporting documents (like marriage certificate, change of name deed, etc.)
All documents must be valid and up-to-date to pass our checks, allowing you to play and enjoy your games without delay.
We are committed to delivering an outstanding customer experience. Our dedicated Customer Service Agents are available to assist you from 8am to 1am via Email and Live Chat / 10am to 10pm for Phone Support.
- Email: support@mrgreen.co.uk
- Live Chat: Experience our swift and efficient Live Chat tool
- Phone: 020 4538 2929