If you would like to take a break just head to your account profile and select the length of time you want to take a break for.
- You can set the period for Time Out between 24 hours and up to 6 weeks.
- For a longer break or if you feel that your gambling is beyond your control, we recommend setting a Self-Exclusion, which lasts from a minimum of 6 months up to 5 years.
- If you believe you have control over your gambling but wish to close your account temporarily, please contact our customer support department.
If you're uncertain about which option is right for you, reach out to us, and we’ll help you decide on the best course of action.
We are committed to delivering an outstanding customer experience. Our dedicated Customer Service Agents are available to assist you from 8am to 1am via Email and Live Chat / 10am to 10pm for Phone Support.
- Email: support@mrgreen.co.uk
- Live Chat: Experience our swift and efficient Live Chat tool
- Phone: 020 4538 2929