I am currently on a break. Why am I still receiving promotional material?

When you close your account with Mr Green or decide to take a break, you will automatically be
opted out from receiving offers. However, if you were already on a distribution list for that day, you
might still receive a promotion. After 24 hours from the start of your break or self-exclusion, you
should no longer receive any promotions from us.

If you continue to receive promotional materials after 24 hours, please contact our Customer Service department. 

We are committed to delivering an outstanding customer experience. Our dedicated Customer Service Agents are available to assist you from 8am to 1am via Email and Live Chat / 10am to 10pm for Phone Support.

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