Periodically, clearing the cache and cookies on your device can help maintain smooth operation and full functionality of the site. The process varies depending on your device and browser. Below, we'll cover the most popular options. You may need to search for instructions specific to another device or browser.
Firefox (PC)
- Click on the three dots in the top-right corner and select “History”.
- Choose “Clear Recent History”.
- Set the time range to clear to "Everything" and ensure all five options under History are selected (checked).
- Click on the “Clear Now” button to complete the process.
Google Chrome (PC)
- Click on the three dots in the top-right corner and select “Settings”.
- Select “Privacy and Security”.
- Select “Clear Browsing Data”.
- Set the time range to "All Time" and ensure all three options are selected (checked).
- Click on the “Clear Data” button to complete the process.
Google Chrome (Android)
- Tap the tab selection square at the top of the screen.
- Tap the three dots in the top-right corner and select “Settings”.
- Select “Privacy and Security”.
- Select “Clear Browsing Data”.
- Set the time range to "All Time" and make sure all three options are selected (checked).
- Tap the “Clear Data” button to complete the process.
Google Chrome (iOS)
- Tap the menu toolbar in the bottom-right corner and select “Settings”.
- Select “Clear Browsing Data”.
- Set the time range to "All Time" and make sure all three options are selected (checked).
- Tap the “Clear Data” button to complete the process.
Microsoft Edge (PC)
- Click on the three dots in the top-right corner and select “Settings”.
- Select “Privacy, Search, And Services”.
- Under “Clear Browsing Data” select “Choose What To Clear”.
- Ensure that “Browsing History”, “Cookies And Other Site Data” and “Cached Image And Files” are selected (checked).
- Click on the “Clear Now” button to complete the process.
Safari (iOS)
- Go to Settings.
- Select “Safari”.
- Choose “Clear History and Website Data”.
- Tap “Clear History and Data” to complete the process.
Please be aware that Safari is designed for Apple products and may not be supported on older devices. Therefore, we recommend using an alternative browser or our mobile app for a better experience.
We are committed to delivering an outstanding customer experience. Our dedicated Customer Service Agents are available to assist you from 8am to 1am via Email and Live Chat / 10am to 10pm for Phone Support.
- Email: support@mrgreen.co.uk
- Live Chat: Experience our swift and efficient Live Chat tool
- Phone: 020 4538 2929